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MARKETING YOUR FOSTER

Sometimes it isn't what you say, it's how you say it! 

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It's important to know the best ways to help your foster find a forever family, so we have important notes for your from pros to help your fosters find forever!

LIFE-SAVING MARKETING

​There’s someone who can make sure that every pet is seen, heard and interacted with by a whole community full of potential adopters: YOU, the foster caregiver! In this guide, we’ll show you how you can be your foster pets’ best advocate, marketing them to a wider range of potential adopters so they can find a great match as quickly as possible – and you can open your home to another pet in need of your care!

TRADITIONAL MARKETING

  • Following  the “rules”

  • Stop Signs “No cat” “Must be only dog” “No children under 12”

  • General animal care social media posts, funny pet videos, foods to avoid at Thanksgiving, etc., with no specific tie-in to the organization’s mission of adoption

  • ​All social media and other communications created by shelter staff

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LIFE-SAVING MARKETING

  • Thoughtful rule-breaking

  • Highlighting a specific pet’s adorable quirk, or a story about an interaction with other dogs or people

  • Biographies are also used, but not exclusively

  • Community-creating language: you, us, we

  • Use only messages that are fun and engaging and at the same time relevant to your mission

  • Innovative Content

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With any adoptable pet marketing, your most basic goal is to create an emotional connection between your supporters and the featured pet.

Emotional connections are what drive us to act!

YOUR TASKS

1. Find an adopter for the pet

2. Make the pet a local celebrity

3. Create an emotional connection between the pet and your supporters 

GUIDELINES

DON'T USE STOP LANAGUAGE- “Stop language” is essentially a disclaimer. “Chews Furniture, Not Housebroken,” This type of information is for adoption counseling, not marketing. Even – and especially! – if your dog has behavioral challenges, you’ll need to cast the widest net possible then whittle away at inquiries until you find the right match! Full disclosure should be provided in the adoption counseling process.

BE EVERYWHERE- Post every place that will let you. The more sites, digital and physical, that display your foster’s face, the closer you are to the right match. The content does need to be engaging, but the phrase “out of sight, out of mind” applies here

BE ACCESSIBLE until you find the right match! Full disclosure should be provided in the adoption counseling process. The more accessible you are, the more likely a potential adopter is to remain engaged. Ease when scheduling meetings and quick responses keep people engaged with your dog As a general rule, the faster you plop a foster down in front of a potential adopter, the better. People are often not willing to work much for an animal they haven’t met, so it may fall to you to bridge the gap when you get a lead. Once a potential adopter meets your foster in person, an emotional connection is usually made, enabling the relationship to grow on its own.

BE CREATIVE- Don’t be afraid to try new things! You may strike gold. On a whim, one foster emailed a rescue pup’s story to a local news station and he got his own feature! You like a song and think it should be the animal’s video theme? Get silly, make a video and post it on your personal page. Make it shareable. If your videos and photos are themed and relatable people are more likely to make it viral. People love it when posts are from the animal’s point of view, they love it when humans do a video with a voice-over from the pet’s perspective.

Think about the ways your foster pet reveals who they really are. Are there things they do that you find absolutely adorable? Chances are, potential adopters will, too!

THE BUILDING BLOCKS

  1. A safe and separate method of contact – Many fosters who market pets online and in public will create a private gmail account for potential adopters to reach out. This protects their personal information from receiving unwelcome attention. You can always set up a special foster account such as: KellyRiggsFosters@Gmail.com

  2.  A gripping first sentence - Similar to a title, the first sentence of your text is crucial. This is what the reader will use to determine whether to keep reading. What you’re looking for is text that will make an emotional connection with the supporters and make them want to find out more about your foster pet. Rather than, "Meet Fido!" or "We don't know why Charlotte isn't adopted yet!," try, "Mr. Fluffykins Fiddlemore demands you adopt with haste. This is the way!" 

  3.  A great title - Posts on certain sites (Craigslist, Imgur, etc.) may necessitate a title. A title that is exciting and different will set your post apart and increase your chances of further investigation by potential adopters. Rather than, "My Foster Needs a Home," try "Couch Dogtato Requires New Netflix Buddy for Big Chill."

  4. A good biography - Most shelters list their adoptable pets online, and for this every pet needs a biography (bio). As the foster, you are the person who most likely knows the pet the best, and are uniquely suited to writing or updating their biography. If your shelter or rescue doesn’t have a system in place for you to update your foster’s profile, ask your foster coordinator if they’d be willing to do the updating if you send in a bio. Photos in a home and an updated biography paired with contact information are a recipe for success. Write a short and sweet summary that includes some information on your foster pet’s behavior, likes and dislikes, and the best things about them – kind of like an author’s biography at the end of a book. Leave out negative details (Stop Signs) such as “no other pets,” “needs training,” etc., as these can deter even the perfect potential adopters and are best discussed one-on-one during adoption counseling (see heading, Marketing vs. Adoption Counseling). As in all adoption marketing, our most basic aim is to create a positive emotional connection with the reader. There are several different ways bios can be written. The traditional method is to paint a picture of your foster pet that gives potential adopters a rounded view. Another method is to tell a story about them in order for potential adopters to get deep insight into one aspect of their personality. In general, try to stay positive in your writing, but the gut-puncher may be a method to try in certain cases such as your longest-term resident or hardest-to-adopt pet.

  5. Photographs and/or videos -Photographs can be the key to your foster dog’s adoption. Getting photos that are well-lit, in focus and that give the viewer a window into a pet’s personality can be tricky, but we have some ideas that can make this much easier for you.

  6. The flyer - You can use Word or any program you’d like to create the flyer. The design does not need be intricate – simple is often best. Use one or two awesome photos, plus your short and sweet bio or story. Include contact information. These flyers can be hung at your office, your school, the local coffee shop or anywhere that will let you hang a flyer! Print it yourself, or try making it into a poster at http://bit.ly/2uliyS4

  7.  Memes - When you’re creating a meme to advocate for an animal’s adoption, there are several different areas you can focus on. An animal’s appearance and personality are the two most basic areas of focus. There are also some successful strategies for promoting the adoption of animals that are victims of breed discrimination and those who have special needs. As you’ll see in the following examples, these four strategies can be combined in various ways as well.

DIVERSIFY YOUR PLATFORMS

CRAIGSLIST - Don’t be afraid of Craigslist. Many shelters have found several wonderful adopters via this website. This doesn’t mean don’t take precautions, but definitely do not write off posting here. The section that will allow you to post an ad for your foster is Pets & For Sale – By Owner.

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INSTAGRAM - Instagram is an excellent place to showcase for your foster pics and video. This is not only a great way to find potential adopters, but it’s also useful as a place to direct interested parties to proof that the foster they are asking about is the best animal in the whole world.

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TWITTER - Post photos of your foster pet and introduce them to your followers. Twitter’s limit of 280 characters or less may make it tough to tell stories, but you can post links to them from your account.

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NEXTDOOR - Nextdoor is like social media for your neighborhood. You’ll need to verify your address in order to register. We know several fosters who have found wonderful adopters via Nextdoor.

REDDIT - Reddit is a worldwide community made up of a bazillion “subreddits.” There is pretty much a “subreddit” for everything. Try posting to relevant ones like reddit.com/r/fosterdogs, reddit.com/r/dogs,

reddit.com/r/*yourcity*, etc.

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RESCUEME.ORG - Rescueme.org is a nonprofit organization that aims to help all breeds of dogs, cats and other animals find good homes, anywhere in the world. You can post pets on the site, and they will send the pet’s information out to hundreds of potential adopters in your area within two hours.

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ADOPTAPET.COM - Adoptapet now has a “rehome your pet” option that you can use to list your fosters.

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IMGUR - While on Facebook, the majority of users are women, 70% of Imgur’s users are men, opening your marketing up to a whole new demographic. Additionally, posts are seen by more people based 100% on the popularity of the post, not on “likes” or “follows” that your account has gained over time.

PINTEREST - Post your foster's

photo flyer with contact information!

MARKETING IS NOT COUNSELING!

GOOD COUNSELING IS ABOUT STARTING AN OPEN CONVERSATION AND ASKING OPEN-ENDED QUESTIONS TO MAKE A MATCH!

MARKETING IS TO GENERATE THE INTEREST NEEDED TO START COUNSELING!

DO use positive marketing to inspire adoptions. 

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DON'T feel bad if counseling and making a perfect match takes a little time. 

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DO use marketing to create interest in your foster and the fosters of others, it's about helping families find the right match. 

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DON'T use shelter language or jargon like "barrier reactive," or "resource guarding" as it may turn off some adopters and is part of a counseling discussion not a marketing opportunity.

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DO use everyday and fun language that most people will understand in your advertising and make sure all ads are clear.

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